Delivery and returns

* The delivery times above are quoted in working days are Monday - Friday inclusive

 Please Note

Each product sold on the elaveskincare.com website has an estimated shipping lead time. Products are subject to availability. We endeavour to deliver to the times specified, however on rare occasions delays may occur which are outside of our control. If your ordered product is not available we will contact you with an expected delivery date. Please note that items sold online will only be delivered to the address specified on your order.

Returns Policy

Items purchased online can be returned via Post/Courier to Ovelle Pharmaceuticals, Online Store, Coe’s Road West, Dundalk, Co. Louth Ireland. No responsibility can be accepted for items that are lost in transit so it is recommended that all items are returned via recorded delivery. Once, we receive the goods in original packaging and condition we will process a refund. Please note the speed the refund hits your account will depend on your credit card company.

Order information

If you are experiencing any issues with your order please contact our customer service team using the contact form below.